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Terms of Use

 

Last Updated: August 29, 2025

 

Welcome to XtraChores.com (“XtraChores,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, mobile applications, and related services (collectively, the “Platform”).

By accessing or using XtraChores, you agree to these Terms. If you do not agree, you may not use our Platform.


1. Eligibility

    • You must be at least 18 years old to use XtraChores.
    • By using our Platform, you represent that you have the legal authority to enter into this agreement.

2. Services Provided

XtraChores is a marketplace platform connecting individuals and businesses (“Customers”) with independent service providers (“Jobbers”) for local chores, odd jobs, and home services.

    • XtraChores does not provide services directly.
    • Jobbers are independent contractors, not employees, agents, or representatives of XtraChores.
    • We are not responsible for the quality, timing, legality, or outcomes of services performed.

3. User Accounts

    • To use the Platform, you must create an account with accurate information.
    • You are responsible for maintaining the confidentiality of your account credentials.
    • You agree to notify us immediately of any unauthorized use of your account.

4. Payment Terms

    • Customers agree to pay for services booked through XtraChores.
    • Payments are processed via third-party providers (e.g., Stripe, PayPal, Venmo, etc.).
    • XtraChores may hold payments in escrow until the service is completed.
    • Service fees and commissions may apply, as disclosed during booking.
    • XtraChores is not liable for failed or delayed payments due to third-party processors.

5. Jobber Responsibilities

If you register as a Jobber:

    • You must provide accurate information, including qualifications and service areas.
    • You are solely responsible for your conduct, performance, and compliance with applicable laws.
    • You agree that you are an independent contractor and not an employee of XtraChores.
    • You are responsible for your own taxes, permits, and licenses.

6. Prohibited Conduct

You agree not to:

    • Use the Platform for unlawful or fraudulent purposes.
    • Post false, misleading, or defamatory content.
    • Harass, abuse, or harm other users.
    • Circumvent the Platform to avoid paying fees.
    • Upload viruses, malware, or harmful code.

7. Disputes & Refunds

    • Customers and Jobbers are expected to resolve disputes directly.
    • XtraChores may, at its discretion, mediate disputes but is not obligated to do so.
    • Refunds are handled on a case-by-case basis and are not guaranteed.

8. Intellectual Property

    • All content on XtraChores (logos, trademarks, design, software, etc.) is owned by or licensed to us.
    • You may not copy, modify, or distribute our content without written permission.

9. Limitation of Liability

    • XtraChores provides the Platform “as is” without warranties of any kind.
    • We are not liable for damages, losses, or injuries arising from services performed by Jobbers or your use of the Platform.
    • Our total liability to you will not exceed the amount paid to us in the past 12 months.

10. Indemnification

You agree to indemnify and hold harmless XtraChores, its affiliates, and employees from any claims, liabilities, damages, or expenses arising out of:

    • Your use of the Platform.
    • Your violation of these Terms.
    • Services you provide or receive via the Platform.

11. Termination

We may suspend or terminate your account at any time for:

    • Breach of these Terms.
    • Fraudulent or harmful activity.
    • Legal or security reasons.

12. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Platform means you accept the updated Terms.


13. Governing Law

These Terms are governed by and construed under the laws of the United States and the state where XtraChores is headquartered, without regard to conflict-of-law principles.


14. Contact Us

If you have questions about these Terms, contact us at: