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Faqs

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FAQ

XtraChores is a trusted online service marketplace that connects you with local service providers (Jobbers) for everyday chores like cleaning, lawn care, handyman tasks, moving help, and more.

Simply describe your chore, choose a Jobber based on reviews and pricing, and confirm your booking. The Jobber will arrive at the scheduled time to complete your task.

No, there’s no strict minimum. Each Jobber sets their own rates based on the service, duration, or task complexity.

Payments are processed securely through XtraChores using Stripe, PayPal, Venmo, credit/debit cards, and cash-on-delivery methods.

Yes, Jobbers go through ID verification and may earn badges for background checks, professional experience, and high customer ratings.

If you’re unhappy with the service, you can report the issue through the app. Our support team will review the case and help with dispute resolution or refunds if applicable.

XtraChores selected service operation area:
Logan, OH
Lancaster, OH
Athens, OH
Sugar Grove, OH
Rockbridge, OH
Bremen, OH
Nelsonville, OH
Hide A Way Hills, OH
New Plymouth, OH
New Straitsville, OH
New Lexington, OH
The Plains, OH
Tremble, OH
Gibsonville, OH
Carroll, OH

Absolutely! You can book services instantly or schedule them in advance based on your convenience.

Simply sign up as a service provider, complete your profile verification, and start accepting jobs in your area.

Yes, you can cancel a booking before the scheduled time. Some Jobbers may have cancellation policies, which will be displayed before confirming your order.

Jobbers confirm their availability through the platform. You’ll also receive real-time updates, notifications, and direct in-app chat access with your Jobber.

You can sign up for free by creating a profile, verifying your ID, and selecting the services you’d like to offer. Once approved, you’ll be able to receive Chore requests from customers in your area.

No formal qualifications are required for most chores, but professional experience, licenses, or certifications (for plumbing, electrical work, etc.) will boost your credibility and help attract more customers.

All payments are processed securely through XtraChores. You can withdraw your earnings directly to your bank account, Stripe, PayPal, or Venmo.

Signing up is free. However, XtraChores charges a small commission per booking. We also offer optional membership plans and profile boosts for Jobbers who want more visibility.

Yes! You decide whether to charge hourly, daily, or a fixed price for specific tasks. Customers will see your rates upfront when booking.

You can update your availability directly in your dashboard. Customers will only see open time slots when you’re available.

Cancellations may occur. Depending on the customer’s timing and your cancellation policy, you may still be entitled to a partial or full fee.

Maintaining a complete profile, collecting positive reviews, and using XtraChores’ subscription packages for boosted visibility can help you attract more customers.

Yes, you can set multiple service areas using our map-based availability tool. This helps you reach customers in nearby towns and cities.

You can report disputes directly to XtraChores. Our support team will review the case and provide fair dispute resolution.

Simply sign up using your email, phone number, Google, or Facebook account. A quick verification ensures your account is secure.

Yes, we require email/phone verification to prevent fake accounts. Jobbers may also need to upload ID or documents for verification.

Absolutely. We use industry-standard encryption and secure servers to protect your data. Your personal details are never shared without consent.

Yes, you can update your login email, phone number, or linked social account from your profile settings.

Click on “Forgot Password” at login and follow the instructions to reset it securely.

Go to your account dashboard and select “Profile Settings” to update your name, photo, address, or other details.

Immediately reset your password and contact XtraChores support. We’ll help secure your account and investigate.

Yes, you can request account deletion from your profile settings or by contacting support. Please note that some data may be retained for legal or payment records.

We use phone/email OTP verification, secure payments, and a reporting system to reduce fraud. Jobbers must pass ID verification before offering services.

Yes! With one account, you can hire services as a customer and also list services as a Jobber.