Privacy Policy
Last Updated: August 29, 2025
XtraChores, Inc. (“XtraChores,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, mobile applications, and related services (collectively, the “Platform”).
By accessing or using XtraChores, you consent to the practices described in this Privacy Policy.
Last Updated: August 29, 2025
XtraChores, Inc. (“XtraChores,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, mobile applications, and related services (collectively, the “Platform”).
By accessing or using XtraChores, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
We collect the following types of information:
(a) Information You Provide Directly
- Name, email, phone number, and address
- Account login credentials
- Payment information (processed securely through third-party providers)
- Service details (chore requests, schedules, Chore descriptions)
- Profile details for Jobbers (skills, availability, identification documents, etc.)
- Name, email, phone number, and address
- Account login credentials
- Payment information (processed securely through third-party providers)
- Service details (chore requests, schedules, Chore descriptions)
- Profile details for Jobbers (skills, availability, identification documents, etc.)
- Name, email, phone number, and address
(b) Information We Collect Automatically
- Device information (browser type, OS, IP address)
- Location data (if location services are enabled)
- Log and usage data (pages viewed, interactions, booking history)
- Cookies and similar technologies (for analytics and personalization)
- Device information (browser type, OS, IP address)
- Location data (if location services are enabled)
- Log and usage data (pages viewed, interactions, booking history)
- Cookies and similar technologies (for analytics and personalization)
(c) Information from Third Parties
- Payment providers (Stripe, PayPal, Venmo, etc.)
- Identity verification services
- Publicly available sources (for fraud prevention and trust verification)
- Payment providers (Stripe, PayPal, Venmo, etc.)
- Identity verification services
- Publicly available sources (for fraud prevention and trust verification)
2. How We Use Your Information
We use your information to:
- Provide and improve the XtraChores Platform
- Process bookings and payments securely
- Verify identity and prevent fraud
- Enable communication between Customers and Jobbers
- Send notifications, reminders, and updates
- Personalize user experience and recommendations
- Comply with legal and regulatory obligations
We use your information to:
- Provide and improve the XtraChores Platform
- Process bookings and payments securely
- Verify identity and prevent fraud
- Enable communication between Customers and Jobbers
- Send notifications, reminders, and updates
- Personalize user experience and recommendations
- Comply with legal and regulatory obligations
- Provide and improve the XtraChores Platform
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Jobbers & Customers: Limited details necessary to complete a booking.
- Service Providers: Payment processors, hosting providers, messaging tools (e.g., Stripe, AWS, Twilio, Firebase).
- Legal Authorities: If required by law, regulation, or to protect safety and rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
We do not sell your personal information. We may share your information with:
- Jobbers & Customers: Limited details necessary to complete a booking.
- Service Providers: Payment processors, hosting providers, messaging tools (e.g., Stripe, AWS, Twilio, Firebase).
- Legal Authorities: If required by law, regulation, or to protect safety and rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
- Jobbers & Customers: Limited details necessary to complete a booking.
4. Payments
All financial transactions are processed securely by third-party providers (e.g., Stripe Connect, PayPal, Venmo). XtraChores does not store your full credit card or banking details.
All financial transactions are processed securely by third-party providers (e.g., Stripe Connect, PayPal, Venmo). XtraChores does not store your full credit card or banking details.
5. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences
- Measure site performance and usage
- Deliver targeted offers and promotions
You can control cookies through your browser settings, but disabling them may affect functionality.
We use cookies and similar tools to:
- Remember your preferences
- Measure site performance and usage
- Deliver targeted offers and promotions
- Remember your preferences
You can control cookies through your browser settings, but disabling them may affect functionality.
6. Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
7. Security Measures
We implement reasonable technical and organizational measures, including:
- Encryption (SSL/TLS)
- Secure authentication (JWT, OAuth 2.0)
- Regular monitoring and audits
No system is 100% secure, but we strive to protect your data against unauthorized access, disclosure, or misuse.
We implement reasonable technical and organizational measures, including:
- Encryption (SSL/TLS)
- Secure authentication (JWT, OAuth 2.0)
- Regular monitoring and audits
No system is 100% secure, but we strive to protect your data against unauthorized access, disclosure, or misuse.
8. Children’s Privacy
XtraChores is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we discover a child has provided personal data, we will delete it promptly.
XtraChores is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we discover a child has provided personal data, we will delete it promptly.
9. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your data
- Correct or update inaccurate information
- Delete your account and personal data
- Opt-out of marketing communications
- Restrict or object to certain processing activities
To exercise these rights, contact us at Support@xtrachores.com.
Depending on your location, you may have the right to:
- Access and request a copy of your data
- Correct or update inaccurate information
- Delete your account and personal data
- Opt-out of marketing communications
- Restrict or object to certain processing activities
To exercise these rights, contact us at Support@xtrachores.com.
10. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices or content.
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. International Users
While XtraChores primarily operates in the USA, if you use our Platform from outside the U.S., your data may be transferred and stored in the United States, subject to U.S. laws.
While XtraChores primarily operates in the USA, if you use our Platform from outside the U.S., your data may be transferred and stored in the United States, subject to U.S. laws.
12. Updates to this Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.